Folly Lane Medical Centre

01925 417247

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

All calls are recorded

Please note, all telephone calls to and from the practice are recorded for training and quality purposes.

Access to medical records

As at 31st March 2015 all patients are entitled to request online access to view their Immunisation History and any Allergies information.  This is part of the same online access ... [continue] Access to medical records

Chaperone policy

All patients are entitled to have a chaperone present for any consultation, examination or procedure if they would like one.  The chaperone may be a family member or a friend.  ... [continue] Chaperone policy

Christmas Opening Times

Christmas opening hours: Thursday 24th December (Christmas Eve) 8:00am – 6:30pm Friday 25th December (Christmas Day) Closed Saturday 26th December (Boxing Day) Closed Sunday 27th December Closed Monday 28th December ... [continue] Christmas Opening Times

Complaints and compliments

We take complaints very seriously.  If you want to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, ... [continue] Complaints and compliments

How to register

Our list is currently open.  Please speak to a Receptionist who will advise you on how you can register. Practice boundary Existing patients living within the red boundary can remain ... [continue] How to register

Library

Acute Back Pain Leaflet Back Pain Leaflet Arthritis Research UK Back Problems Advice Leaflet Bone Density DEXA Leaflet Chronic Migraine Citizens Advice Sessions Fasting Blood Leaflet NWAS PTS Charter Leaflet ... [continue] Library

Named GP

As part of a government scheme, from 1st April 2015, all patients are allocated a named GP who is responsible for your overall care at the practice although you are ... [continue] Named GP

Patient confidentiality & privacy

Covid-19 and your information – Updated on 22nd April 2020 Supplementary privacy note on Covid-19 for Patients This notice describes how we may use your information to protect you and ... [continue] Patient confidentiality & privacy

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.  It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Transport to Hospital

Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments.  Click the image below to visit their website for ... [continue] Transport to Hospital

Updating your details

If you change your name, address or telephone number, you will need to inform us in writing to enable us to amend your records.  If you are registered for patient online ... [continue] Updating your details

Useful Telephone Numbers

District Nurses 01925 867924 Click here Health Visitors 01925 867928 Click here Rowland’s Pharmacy (next door) 01925 445463 Ambulance Booking Service 0800 032 2340 Click here Warrington Hospital 01925 635911 Click here ... [continue] Useful Telephone Numbers

Using this website

The medical information on this website and on any sites linked to this website, give general advice only and SHOULD NOT be used as a substitute for the personal advice received when ... [continue] Using this website

Violent or abusive behaviour (Zero Tolerence)

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS. The doctors, nurses and staff in this practice have the right to do ... [continue] Violent or abusive behaviour (Zero Tolerence)